Online Order FAQs

1. Create Your Order: It’s easy to find your favorite market essentials or discover new items in our online marketplace. Orders must be before 8 am on Fridays.

2. We Do the Shopping: After you complete your purchase, your order will be fulfilled by a team member the following Saturday at the market. They’ll pack everything up following our health and safety standards. If there are any questions we will notify you via e-mail.

3. Pick Up Is Easy: We’ll see you during the time slot you pick at check out. Just pull into our free parking lot on Mckinley Street and 1st Street. Send us a text to 602-625-6736. One of our staff will bring your groceries to your car. Orders not picked up by 4pm will be donated and no refunds can be given.

Contact us directly via e-mail at shop@downtownphoenixfarmersmarket.org to place orders. E-mails should include your name, telephone number, and order request. A staff member will reply during business hours to confirm your order. Due to limitations with technology, EBT cards will be run at the point of pick-up.

Double Up Food Bucks matching incentives will be applied to all purchases!

Contact us directly via e-mail shop@downtownphoenixfarmersmarket.org to place orders. E-mails should include your name, telephone number and order request. A staff member will reply during business hours to confirm your order.

Double Up Food Bucks matching incentives will be applied to all purchases!

Orders are not confirmed until the order is paid in-full online. Due to limited quantity of certain items, items are not reserved until they are paid for. We take all major forms of bank and credit cards and use a third-party service, Stripe, to process payments via Shopify.

Our available pick up times are Saturdays from 10am through 3pm. We encourage you to text us (602-625-6736) or email (shop@downtownphoenixfarmersmarket.org) us ahead of time to let us know when you’ll be picking up the order.

At this time, we are only offering Saturday as a pick up day for online orders. We are working to provide additional pick up options and expand into delivery. If anyone is in need of immediate assistance to food access, contact us directly shop@downtownphoenixfarmersmarket.org

Orders can be canceled within 24 hours of the time they were placed.  Please note, after 24 hours, we cannot cancel an order and no refunds will be given.

721 N Central Avenue, Phoenix, AZ 85004 We have a free parking lot between 1st Street and Central, on Mckinley Street.

See details here.

While the gesture is appreciated, we do not accept tips. Instead, we encourage you to donate online.

Our team will carefully check your order to ensure that all items are included. If you have a question about your order once you unpack your items, please contact us immediately Shop@downtownphoenixfarmersmarket.org

Your items will be stored for maximum freshness, including refrigeration and freezer for items that require it, until you arrive to pick up your items.

Please read our full Terms of Service.