Online Order FAQs

1. Create Your Order: It’s easy to find your favorite market essentials or discover new items in our online marketplace. Tell us how many of each item you want. Add any special details or instructions, and check out using your credit or debit card.  Orders must be before 8am on Thursdays. We add a $5 fee to all orders, which covers the fees associated with online transactions along with hiring our staff to fulfill online orders.

2. We Do the Shopping: After you complete your purchase, your order will be fulfilled by a team member the following Saturday at the market. They’ll pack everything up following our health and safety standards. If there are any questions we will notify you via e-mail.

3. Pick Up Is Easy: We’ll see you during the time slot you pick at check out. Just pull into our free parking lot on Mckinley Street and 1st Street. Send us a text to 602-625-6736. One of our staff will bring your groceries to your car. Orders not picked up by 3:30pm will be donated and no refunds can be given.

Contact us directly via e-mail shop@downtownphoenixfarmersmarket.org to place orders. E-mails should include your name, telephone number and order request. A staff member will reply during business hours to confirm your order. Due to limitations with technology, EBT cards will be run at point of pick up.

Double Up Food Bucks matching incentives will be applied to all purchases!

There is no service-fee for EBT and FMNP orders.

Contact us directly via e-mail shop@downtownphoenixfarmersmarket.org to place orders. E-mails should include your name, telephone number and order request. A staff member will reply during business hours to confirm your order.

Double Up Food Bucks matching incentives will be applied to all purchases!

There is no service-fee for EBT and FMNP orders.

There is a $5.00 service charge added to every order to cover our operational costs to assemble, store and distribute orders, along with the fees associated with online transactions. Community Food Connections, which operates the Downtown Phoenix Farmers Market, is a 501(c)3 organization, so you can feel good about supporting you local nonprofit! This fee is waived for EBT and FMNP shoppers.

Orders are not confirmed until the order is paid in-full online. Due to limited quantity of certain items, items are not reserved until they are paid for. We take all major forms of bank and credit cards and use a third-party service, Stripe, to process payments via Shopify.

When you check out, you will be prompted to select a pick up window. Each pick-up window is an hour long. (TIP: Arrive in the middle of your time slot to beat the rush!). Our available pick up times are Saturdays 11am – 2pm.

At this time, we are only offering Saturday as a pick up day for online orders. We are working to provide additional pick up options and expand into delivery. If anyone is in need of immediate assistance to food access, contact us directly shop@downtownphoenixfarmersmarket.org

If you’re unable to pick up your order on the scheduled time, we can hold your order for the remainder of the day.  Orders not picked up by 2pm will be donated and refunds are not available. We appreciate your understanding.

Orders can be canceled within 24 hours of the time they were placed.  Please note, after 24 hours, we cannot cancel an order and no refunds will be given.

721 N Central Avenue, Phoenix, AZ 85004 We have a free parking lot between 1st Street and Central, on Mckinley Street.

See details here.

While the gesture is appreciated, we do not accept tips. Instead, we encourage you to donate online.

Our team will carefully check your order to ensure that all items are included. If you have a question about your order once you unpack your items, please contact us immediately Shop@downtownphoenixfarmersmarket.org

Your items will be stored for maximum freshness, including refrigeration and freezer for items that require it, until you arrive to pick up your items.

Please read our full Terms of Service.