Terms of Service

Please read these Terms of Service as you must agree to them as a condition of using our Service.

1. The Company:

Community Food Connections (Company) oversees the operations of the Downtown Phoenix Farmers Market and Online Orders (Service).

2. Description of Service

The Service provides fresh produce, meats, and other artisan provisions for purchase from outside vendors, through weekly orders placed online as one time purchases. We handle all sourcing and fulfillment of products. Users must pick-up orders from the company. You assume responsibility for providing proper handling and storage of your fruits, vegetables and add ons, including perishables.

3. Nature of Service

You agree that you are solely responsible for determining whether the use of Online Orders is right for you, and to hold Community Food Connections harmless for any loss which may arise from or relate to your use of our Service. Our Service is intended for people living in Arizona.

4. Payment, Refunds and Delivery

4.1 We accept all major credit cards through an API that integrates the third party payment provider, Stripe, with our Service. You agree that your account shall be charged upon any order created on the Site. All prices on our Site are denominated in United States dollars.

4.2 If all or part of a Product is defective we will credit or refund you an amount equivalent to the value of the Defective Item. These refunds will be processed within 7 days of your email. To notify us of a complaint, please contact [email protected] and reference your order number.

5. Contract Agreement

5.1 Products include perishable items and to maintain integrity of the products after pickup, we recommend that you immediately refrigerate or freeze these perishable items.

5.2 We take measures to enhance the security of our Site and Service. However, we make no representations as to the security or privacy of your information. It is in our interest to keep our website secure, but we recommend that you use anti-virus software, firewalls, and other precautions to protect yourself from security threats.

5.3 By registering for our service, you agree to opt-in to receive text, emails, and/or calls from the Company.

5.4 We collect certain personal information from you when you sign up to our Service that can be used to identify you, such as your name, e-mail address, delivery address, telephone number, credit card information, and any other information that we deem relevant for the purpose of providing you with our Service or which you provide to us voluntarily. The information that we collect from you, to the extent that it is private, is disclosed only in accordance with our Terms of Service and/or this Privacy Policy. Without limiting the generality of the foregoing, you authorize us to collect, share, store, and otherwise use your information in conjunction with Shopify, Google Analytics and Stripe according to their Privacy Policy.

5.5 We may use your information to:

  • Enhance or improve User experience, our Site, or our Service.
  • Process transactions.
  • Send e-mails about our Site or respond to inquiries.
  • Send our e-mail newsletter.
  • Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Site or Service.

6. Our Right to Change Terms and Conditions

6.1 The Company will not be liable for any failure to fulfill an order, that is caused by events we cannot control. Events that our beyond our reasonable control that include the following: production shortages, strikes, health risks, any other industrial/threatening action that prohibits us. Customers will receive full refunds for any items that cannot be fulfilled.

6.2 The Company reserves the right to modify and alter these terms and conditions. We may alter these terms and conditions from time to time to manage the changes that occur in our business model due to changes in the market, technology, regulatory requirements, and relevant laws.

6.3 The Company may amend this Agreement from time to time. When we amend this Agreement, we will post the changes here. You must read this page each time that you use our Service and your continued use of our Service shall constitute your acceptance of any such changes.

7. Indemnity

You agree to indemnify and hold us harmless for any claims by you or any third party which may arise from or relate to this Agreement or the provision of our service to you, including any damages caused by your use of our Site or the offers contained on it. You also agree that you have a duty to defend us against such claims and we may require you to pay for an attorney(s) of our choice in such cases. You agree that this indemnity extends to requiring you to pay for our reasonable attorneys’ fees, court costs, and disbursements. In the event of a claim such as one described in this paragraph, we may elect to settle with the party/parties making the claim, and you shall be liable for the damages as though we had proceeded with a trial.